Job Detail
Job Description
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Job Title: |
Catering Assistant |
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Department / School: |
ACE Catering
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| Reports To:
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Catering Manager |
Job Purpose
Assist in the service of food and beverages to a range of customers and undertake general cleaning duties within the catering department.
Main responsibilities
- Set up of all front of house food areas prior to service to ensure that the catering unit is ready for opening 5%
- Provide a professional, friendly and efficient service, communicating effectively with colleagues and customers. 20%
- Through operating the dishwash, clear dirty crockery and store clean crockery ready to be used again for food service. 35%
- Undertake cleaning duties to include general cleaning of front of house areas, all dining areas and all equipment (e.g. juice and coffee machines, serving counters and fridges) as part of the legal requirements to provide a clean and hygienically safe environment. 35%
- Undertake the above duties working on a rotational basis and any additional duties as requested by management. 5%
Planning & Organising
- Set up the front of house display areas as per the Standard Operating Procedures, to ensure an attractive display of food is achieved.
- Be able to organise and run an area of operation as part of a team, e.g. dishwash/servery.
Decision Making
- Deal with customer queries and take appropriate action as required, eg decide at what stage a complaint or query should be referred to a line manager.
Knowledge Skills and Experience
No experience necessary, although previous experience within a catering environment is desirable.
Full training will be provided.
Dimensions
Provide breakfast, lunch (as required) and dinner service daily for 1800-2000 guests.
Additional Information
The catering environment can be physically demanding, requiring substantial and sustained physical effort, this includes heavy lifting and long periods of repetitive tasks. A certain level of bending, stretching, twisting and constant movement is required along with the ability to work at a quick pace over meal service times.
A high level of flexibility is required to cover change in services, dependant on business levels and requirements. Demand to provide services out with the catering unit to provide function coverage, requires co-optation and must be prepared to extend working hours at short notice, within limits. Catering Assistants must be prepared to work in any area, unless specialist training has not been given.
ACE is committed to operating in a sustainable, environmentally effective and beneficial way. In your role as catering assistant you are required to play an active role in assisting us to meet these objectives by encouraging guests and staff to participate in green initiatives and by leading by example.
Health & Safety Requirements for the role
This job requires:
- Successful completion of REHIS Elementary Food Hygiene course within first 6 months
- Successful completion of Introduction to Health and Safety training day
Key Job hazard information specific to the role
This role may result in potential exposure to certain hazards. These will be risk assessed by the school or department, which may require you to participate in, for example, health surveillance or follow other health and safety requirements.
If you require this document in an alternative format please contact HR by email at HRHelpline@ed.ac.uk or by telephone on 0131 651 5151.
To apply please send CV over to Rachel.McCorry@ed.ac.uk and Simon.McQuaker@ed.ac.uk