HMRC CUSTOMER SERVICES CONSULTANT – 50 POSTS

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Mark Walker
Education, Jobs Jun 17, 2019 0

HMRC CUSTOMER SERVICES CONSULTANT – 50 POSTS

Contract: Permanent
Salary: £19,160 – £20,640 per annum (pro-rata for part-time)
Employer:HM Revenue & Customs
Closing Date: Monday 24 June

Location: Edinburgh

When you join us, you’ll embark on a training programme lasting up to six weeks getting you up to speed with the world of HMRC and Customer Services. From call handling to managing customer information, your training will give you all the tools and skills you need to do a brilliant job.

What might a day in this job look like?

As a Customer Services Consultant, you will:

  • be the first point of contact for our customers, providing a first-rate service by phone, letter, email and webchat. 
  • seek to resolve customer queries at the first point of contact where possible, and use your brilliant communication skills to handle sometimes complex but rewarding conversations. 
  • get real responsibility and opportunities to develop your career.
  • join a friendly and welcoming team, and receive plenty of support to help you reach your potential. 

For more information and to apply click here.

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