Job Description

Relief Workers

Group A: Alexandria / Bonhill / Clydebank / Paisley / Renfrew

Group B: Glasgow City Centre (3 projects) / Shettleston

Group C: Blantyre / East Kilbride / Hamilton / Lanark / Uddingston

Group D: Ayr / Kilmarnock

Group E: Musselburgh / Port Seton

Group F: Oban

Salary scale: £9.05 per hour

Flexible hours as and when required (hours not guaranteed)

We are looking for relief workers to cover around the clock shifts on weekdays and weekends. We provide accommodation and support to adults who are homeless and moving on from homeless accommodation.

We provide support, advice and assistance to individuals and groups regarding practical skills, physical health and wellbeing.

We provide opportunities to explore personal interests, occupation of time and positive social networks.

Many of the people we work with are vulnerable and have complex issues, therefore, we are looking for highly motivated relief workers with excellent communication skills who have a personal value set that matches ours.

• People focused
• Integrity
• Going the extra mile
• Quality

Work will be in our supported residential services or follow on services.

• Do you have the motivation to undertake this role?
• Are you a people person who wants to help homeless people improve their lives?
• Do you see yourself working in the social care sector?

If so this could be a stepping stone role into a career in the social care sector. You will have the opportunity to take part in related training and receive one to one inputs to reviewing your work practice.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning.

PURPOSE OF THE JOB

Reporting to the Project Manager you will work as part of a team providing a safe, secure, supported accommodation unit for homeless people.

To provide, a quality service compatible to the assessed needs of each individual. Service Users Assessment is made by Project Workers and whilst the Association expects Relief Workers to provide a quality service to Service Users it is not the role of a Relief Worker to make the Assessment.

To cover shifts, at short notice. The work is ad hoc and there is no obligation to accept shifts, likewise the Association is not obliged to offer you shifts.  Relief Workers undertake shifts resulting from holiday and sick absence of Permanent Employees.

MAIN DUTIES AND RESPONSIBILITIES.

The relief worker will be employed by the Association to assist the Project Manager in providing a quality service to residents within the project.

To ensure that minimum standards of health, safety and hygiene are both established and maintained in all communal areas, both internal and external to building. This includes the monitoring of regular cleaning duties and maintenance of grounds.

To maintain appropriate recording procedures for all issues relating to the operation of the unit, includes financial transactions, incident reports, building repairs, etc.

To regularly consult with unit residents on possible developments and/ or changes in service delivery, operate systems and structures which both promote models of good practice and encourage resident comment.

To ensure all residents are aware of their rights and responsibilities in being accommodated in the unit, this includes conditions placed upon the Service User i.e. occupancy agreement.

To provide a contact point in the event of night-time emergencies, reporting to the Project Manager.

To liaise with any other professionals and agencies involved in provision of the support function to the residents.

To provide assistance with the residents’ general financial management, including the registering of all benefit applications both personal and housing related.

To be responsible for the weekly collection of residents’ contribution to rental costs, including amenity charge.

To undertake regular inspections of the building, which, facilitates the co-ordination of cyclical and remedial repairs. This will result in the undertaking of minor repairs and/or appropriate redecoration, together with giving access to and supervising the work of trades’ people as required.

To supervise residents’ behaviour’, as part of the process of maintaining the safety and security of the accommodation, and preventing damage to the property.

To ensure that the building security, particularly at night-time, is effectively managed through personal observation, general awareness and routine checks.

To undertake any other duties delegated by the Project Manager.

Please note that Relief Workers are not expected to deliver key work or formulate care plans.

To apply, please visit www.btha.org.uk/items/BTHA-Jobs  to download the application pack.

Forms can be submitted electronically to recruitment@btha.org.uk  or by post to

Blue Triangle (Glasgow) Housing Association,

3rd Floor, 100 Berkeley Street, Glasgow G3 7HU.