Job Detail
Job Description
Trainee Pension Administrator
****This vacancy closes on 20 February 2025****
We have an exciting opportunity for several Trainees to join us as we enhance and strengthen our Member Administration team.
Do you enjoy learning and developing new skills? Have great customer service skills? Want to undertake a work-related qualification? If so, then read on . . .
Working at Lothian Pension Fund will give you the chance to work closely with our experience Administration team and you’ll receive first rate support with our company training programme delivered by our Coaches while you work towards achieving Pension Management Institute (PMI) Award in Pension Essentials. It will take approximately three years to complete all of the units in our training programme and upon completion you will be able to support our members in all areas of pension calculations.
Many of our Trainee’s have gone on to other roles after being Member Administrators including Finance Administrator, Senior Member Administrator, Data Analyst and Team Manager.
One of our Member Administrator says “The culture at LPF is fantastic: not only are the staff great to be around; it’s a truly inclusive workplace that welcomes everyone who becomes part of it with open arms. The work we do administering pensions for our members is imperative to the service LPF provides and everyday brings a new challenge to learn from and gain experience”.
About us
At Lothian Pension Fund (LPF), we administer the local government pension scheme (LGPS) in Edinburgh and the Lothians and are one of approximately a hundred LGPS funds in the UK. We’re an asset-backed and multi-employer scheme with around £10 billion of assets and the second largest LGPS fund in Scotland, serving approximately 88,900 members and 56 active employers.
LPF is a growing, vibrant, and exciting place to work. We offer flexible working and a blended work model, working both from home and our spacious city centre office. We have many social and wellbeing initiatives to ensure we keep our sense of community alive even during challenging times.
Our core and flexible benefits
You’ll benefit from a highly competitive salary, a discretionary variable pay award and a wide range of colleague benefits, including:
- A generous defined benefits pension scheme
- A hybrid model of working, during the first 3 months trainees will be expected to be in the office 4 days per week.
- Flexible working to support both your needs and those of our organisation
- An all-inclusive gender-neutral parent policy covering maternity, paternity, surrogacy, and adoption
- A free and confidential Employee Assistance Programme to support you and your family through any concerns or challenges you may face
- Award programme based on peer-to-peer nominations
- A cash bonus recruitment referral programme
- Access to the Salary Extras portal which offers to a range of amazing discounts and services such as a voluntary healthcare plan and health assessments, gym discounts, retailer discounts, bike to work and tech scheme
The role
- Working towards the ability to carry out and verify all types of benefit calculations and procedures for scheme members and their dependants.
- Provide information and guidance to scheme members and employers by answering general pensions related enquires over the telephone and in writing.
- Maintain confidentiality and security of pension records and ensuring procedures are kept up to date.
- Participate in improvement projects with assistance of member administrators and team managers;
What experience we are looking for?
To be successful in this role you’ll need to meet the minimum criteria:
- National 5 Mathematics / Application of Maths qualification or equivalent
- Good oral and written communication skills are essential
- High level of accuracy and attention to detail is essential
- Excellent work ethic, with team player and a ‘can do’ attitude is essential
- Willingness to undertake some self-study and attain the PMI Award in Pension Essentials
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What else do I need to know?
- This is a full-time position working a 36-hour week between Monday and Friday
- There will be a hybrid model of working, both from home and in our Edinburgh office (4 days) during your initial training programme
- You’ll have pre-employment screening carried out prior to being made an offer of employment
The recruitment process
We will be holding assessments in our Edinburgh Office week commencing 10 and 17 March and the assessment will consist of a written exercise, numerical exercise and an interview. The successful applicants will join LPF on 28 April 2025.
Equal Opportunities (including our support for Public Sector Equality Duty)
LPF is committed to promoting a diverse, equal and inclusive culture and welcomes applications from people of all sectors of the community.
We encourage people from under-represented communities to apply, including but not limited to those with disabilities, from minority ethnic groups, who are part of the LGBT+ community, and all those who feel their voices are not commonly represented.