Temporary Rental Customer Advisor – Arnold Clark – Seafield, Edinburgh

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Job Detail
Job Description

Temporary Rental Customer Advisor
£11.75 per hour plus benefits

About the role
We’re looking for temporary summer cover for organised and enthusiastic Rental CustomerAdvisors to join our Edinburgh Seafield Car & Van Rental branch.
45 hours per week including alternative weekends.
About the role
As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.
The ideal candidate for this varied role will be flexible, organised and committed to always providing a high standard of customer service.
Day-to-day duties
Delivering a consistently excellent level of customer care, both face-to-face and on the telephone.
Using your brilliant communication and organisational skills to ensure your branch’s task list is actioned.
Handling customer complaints and queries.
Monitoring and controlling expenditure.
Running daily reports and ensuring they are acted on.
Helping to promote the branch and keeping customer experience core to your focus.
Occasionally covering at other branches when needed.

Essential skills
A full UK driving licence
Strong administrative skills
Demonstrable ability to work effectively as part of a team
Good communication skills
The flexibility to work shifts on a rota basis, seven days per week, and cover other branches
Nice to have (but not essential)
Previous experience of working in the rental industry

To find out more about Life at Arnold Clark , visit our website.