Job Description

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Relief Mental Health & Wellbeing Worker

Location:  Edinburgh Crisis Centre

Pay: £12 plus £1.45 holiday pay = £13.45 p/h

Relief – hours as required

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Edinburgh Crisis Centre you can start your day knowing what you do really does make a difference!

We are looking for a Relief Mental Health & Wellbeing Worker to join our amazing Edinburgh Crisis Centre team.

The Edinburgh Crisis Centre is a 24-hour service that provides short term community based emotional and practical support at times of crisis. It is a service for people who are aged 16 and over who are experiencing mental health difficulties and are an Edinburgh resident. This service is also available to carers of people experiencing a mental health crisis.

As a Mental Health & Wellbeing Worker, you will give emotional support and work with people to find ways of dealing with difficult thoughts and feelings in order to reduce distress. You will provide callers to the Crisis Centre help line and visitors with short-term emotional and practical support whilst experiencing a mental health crisis.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

Job Description

Relief Mental Health & Wellbeing Worker

Job summary:

Mental Health & Wellbeing Workers work in small collaborative teams to provide people with recovery focused support to enhance their mental wellbeing. In line with Penumbra’s values, Mental Health & Wellbeing Workers assist people who use the service to work towards their individual outcomes and identified goals, as detailed in their personal plan.

Main duties and responsibilities

• Assist people who use the service to work toward their identified goals, and move towards a brighter future as per the agreed personal plan.
• Use Penumbra’s Recovery tools (e.g. I.ROC, HOPE toolkit).
• Assist with personal care when required.
• Update and maintain relevant recording systems, including computer-based systems.
• Meet regularly with other team members to review progress, approach concerns and plans for moving forward.
• Assist in project work as required.
• Work in cooperation with colleagues, and staff from other agencies.
• Work in accordance to Penumbra’s policies and procedures.
• Work effectively with other members of the team, and liaise effectively with families, agencies, colleagues and other stakeholders.
• Participate in training activities and meetings as required.
• Uphold Penumbra’s Code of Practice.
• Register with the SSSC as appropriate and maintain post-registration training and learning log to meet ongoing registration requirements.
• Other duties, deemed appropriate to this grade, as and when required.

Person specification

Conditions and Remuneration

Salary Package

£12 + £1.45 holiday pay = £13.45 hourly

Pension

Auto-enrolment pension scheme.

Get in touch

If you’d like an informal chat about this role and working for Penumbra Mental Health, please contact: Nick Bell at nick.bell@penumbra.org.uk

For more on our who we are visit: penumbra.org.uk

For more opportunities across our teams visit:  penumbra.org.uk/careers

Application & Interview Guidance

We know applying for jobs and preparing for interviews can be daunting – but we really want you to enjoy the process. It’s a chance for you to showcase all of your skills and learn more about what we do at Penumbra. Everyone is really friendly, and we want your application to be a success!

That’s why we have put together these tips, so you know what to include in your application and what to expect at interview.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.

Application

The application stage allows you tell us about all the great skills and experience you’ve got to offer, and how they’ll help you in the role you have applied for.

In your personal statement, we are looking for the skills outlined in the competencies in the person specification section of this pack. Tell us about a time when you’ve developed or demonstrated these skills – this could be from your work life or personal life. Using the STAR method outlined below will help to structure your points.

This is also a great opportunity to tell us about your passion for mental health, and remember if you’re applying for a peer role, tell us about your lived experience and how you think you could utilise it in the role!

Interview

The interview stage is a chance for us to meet you, and for you to learn more about Penumbra or ask any questions you might have. What will be included in the interview might vary between roles and services (for example, some may include written questions) but this will be explained to you ahead of time.

All of our interviews include competency-based questions. Competency Based questions aim to find out how you have used specific skills in your previous experience and how you approach problems, tasks and challenges.

The competency based questions will be on each of the competencies outlined in the person specification of this pack. We would recommend preparing a few examples of times you have demonstrated each of these competencies in advance. When answering the questions, you should try to stick to the STAR method, outlined below.

STAR Method

The STAR method can be used to structure your answer to the competency-based questions you’ll be asked – it helps you to make sure you get all of the important points across. It breaks an answer down into 4 parts:

Here’s an example of the STAR method in use:

Question

Tell me about a time you had to deal with a conflict.  How did you handle it?

Answer