Helpdesk Analyst, SolarWinds, Edinburgh

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Helpdesk Analyst in Edinburgh, United Kingdom | SolarWinds

Job Description


The SolarWinds MSP business unit is in the process of spinning off to become its own standalone company. Our new company name is N-able and we are seeking a Helpdesk Analyst to come join us on this exciting journey!

Our vision is to enable the digital evolution of small and medium size businesses. We believe that by putting our People, Partners and Products first that we will be able to continue the growth of our business.

This role will be based in Edinburgh primarily supporting both the Edinburgh and the Dundee offices, with a requirement to also support colleagues and remote users globally. The Analyst will work on both software and hardware issues while also proactively improving processes on site.