Job Detail
Job Description
DINGWALL FABRICS
PART-TIME SALES ADVISOR 1 YEAR MATERNITY COVER
THURSDAY/FRIDAY/SATURDAY – 9.30AM – 5PM
Dingwall Fabrics is a busy independent fabric and soft furnishings shop in Morningside. We are currently seeking a part time Soft Furnishings Sales Advisor/Administrator to join our small, friendly team.
Job brief
We are looking for a part time Soft Furnishings Sales Advisor/Administrator. The successful candidate will have a flare for interior design and will help our customers select fabrics for curtains, blinds and soft furnishings ideal for their homes. Duties will include assisting customers in making choices, preparing and sending out quotes, ordering fabrics, tracks etc, invoicing and broader ad hoc administration duties.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Discuss customer needs and suggest suitable solutions
- Send out quotes to customers based on information provided
- Take card payments by phone and in person
- Prepare and place fabric and track orders with our suppliers
- Complete worksheets for sewers and upholsterers
- Invoice customers
- Maintain the sales spreadsheet and ensure it is kept up to date
- Check all fabrics for flaws before they are sent out to sewers
- Monitor progress of work through the production schedule
- Book measures and fitting using shared diary system
- Actively maintain appearance of shop
- Monitor stock levels and order stock items as required
- Telephone liaison with customers and suppliers
- Keep up to date with product information
- Follow all company policies and procedures
Requirements
- Proven working experience in a sales environment
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident with an engaging personality
- Basic administration skills with a working understanding of Word and Excel
- Ideally studying for or completed an interior design course but this is not essential. Must be educated to at least school Higher standard.
- Creative and artistic with a strong interest in interiors, fabrics and home design and function
The successful candidate will be proactive and able to deal with a diverse schedule. They will join a well established team where they will be fully supported and on the job training will be provided.
Salary: Negotiable, dependent upon experience
CVs and covering letters should be sent via email to info@dingwallfabrics.com or by post to: Dingwall Fabrics, 130 Morningside Road, Edinburgh EH10 4BX.