Job Detail
Job Description
At Nationwide, a Member Representatives role is having the ability to best support our members with our great services. From transactions on the till, online banking demonstrations, to having conversations about protection for their homes and lives – but don’t worry you will be trained up on this. It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team.
We need a Member Representative for our branch in Edinburgh. This role is a permanent position and we will consider full time and part time applications , working Monday to Saturday.
Our Interview Date is likely to be 30th Dec 2021.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
- What is important is to know every branch is different, and we are all in this together working to have the best version of our branches!
- What can’t a Member Rep do! This is the great part about the Member Rep role, it’s so versatile. There is an opportunity to work on the counter completing transactions and educating members on our digital services and easier ways to bank with us.
- We build up our knowledge day in day out to ensure we can answer all our members queries. They are the most important part of our day.
About you
We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our members are made up of so many different kinds of people and we want our employees to be just as diverse
Are you someone who really does want to make a difference for our members? Working for a building society you will have the opportunity to change someone’s life for the better. You’ll take care of our members/customers from guiding them through online banking to discussing our range of services whilst adapting our style to suit all our member’s needs.
We are the front line in protecting our members, building our society.
The extras you’ll get
For helping us do the right thing for our members, you’ll get:
- a personal pension (most people put in 7% of their salary which we’ll top up by a further 16%)
- up to two days of paid volunteering a year
- buying or selling holiday (25 days holiday)
- the chance to buy things like dental cover
Why work at Nationwide
We’re a building society founded by ordinary people, our members, who came together to help each other get the most from their money, buy homes and save for their futures. For over 130 years, we’ve supported each other and our communities, and we’ve done the right thing for wider society too.
For full details of this opportunity and to apply please click here.